Privacy Policy

Last updated: September 2025

This Privacy Policy describes how ByteStitch Paris ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from bytestitch-paris.com.

1. Introduction

Your privacy is important to us. This policy is designed to inform you about how we handle your information and your rights concerning that data under the General Data Protection Regulation (GDPR) and other relevant privacy laws.

2. Data We Collect

When you interact with our site, we may collect the following types of information:

• Contact Form Data: When you use our contact form, we collect your name, email address, subject, and message to respond to your inquiry.
• Order Information: If you make a purchase, we collect necessary information to process your order, including shipping address, email, and payment details (processed by a third-party payment provider).
• Website Usage Data: We use basic, non-personal cookies for website analytics (e.g., to count visitors and track page views) to help us improve the site's performance. This data does not include personally identifiable information (PII).

3. Use of Images & Media

All product photos, mockups, and visual content on our website are the property of ByteStitch Paris or are used with proper licensing. Unauthorized use, reproduction, or distribution of these images is strictly prohibited.

If you submit user-generated content (UGC) such as product reviews with images, you grant us a non-exclusive, royalty-free license to use, reproduce, and publish that content on our website and social media channels. You retain all ownership rights to your original content.

4. Legal Basis (GDPR) & Data Retention

We process your personal data based on the legal grounds of consent (e.g., when you agree to our Privacy Policy via the contact form) and to fulfill our contractual obligations (e.g., to process and ship your orders).

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form data is typically deleted after we have addressed your inquiry.

5. Your Rights

Under GDPR, you have the right to access, rectify, or request the deletion of your personal data. You also have the right to object to or restrict certain processing, and the right to data portability. To exercise these rights, please contact us at the details below.

6. Third-Party Services

We use third-party services to operate our business, such as payment processors and shipping carriers. These providers have their own privacy policies that govern their use of your information. We do not store your full payment card details.

7. Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact us:

• Address: 21 Avenue de l’Opéra, 75001 Paris, France
• Email: support@bytestitch-paris.com